Welcome. We are the UK’s largest pensions insurance specialist, and are delighted to be securing your pension.
Please update us whenever your contact details change
There are two ways you can do this:
Directly
You can contact the administration team who look after your policy by phone, email or letter.
Online
We are currently rolling out our online service to all of our policyholders. If you have received a letter about this you can make some updates yourself online.
If you don't have the contact details or login details applicable to your policy to hand, please use the search function at the bottom of this page or our Contact page
Be alert to pension scams
Get prepared to spot and protect yourself from sophisticated pension scams.
How we look after you
We're dedicated to protecting your pension, and take pride in delivering an excellent customer service.
How we keep your pension safe and secure
Help and support
Useful information regarding your pensions
Contact us or access your pension policy online
If you do not have the contact details for the team administering your policy to hand, please use the search function below.
Can't find the contact details you need? Please complete one of the forms below.
General enquires
If you cannot find the contact details for the team administering your policy using the search function provided, please complete the form below for general enquiries. If you are notifying us of a death, please use the death notification form.
Death notification
We are sorry for your loss.
Please try to find the contact details for the team administering the policy using the search function provided. If you cannot do so, please enter as many of the data items below as you can and ensure you include the following in the "enquiry box":
- Date of death
- Spouse's/civil partner's name (if applicable)
- The contact name and details of the person we should be contacting
Transfer from Prudential
The High Court has approved the proposed transfer of part of Prudential's annuity business to Rothesay.