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Rothesay Foundation is a registered charity (no. 1189490). Registered address is: The Post Building, 100 Museum Street, WC1A 1PB.

If you have any questions about the way we handle your data as the sole controller you can email on or phone us on  01249 400352.

Please note that we may change this privacy notice from time to time.

What data do we process and why?

We only hold your data if you have given us your consent to do so, e.g. if you took part in the Summer Cheer campaign in 2022. This includes:

  • Your name
  • Your contact details
  • Your preferred way to be contacted (post, email, phone)

If you wish to update your contact details or preferences, you can do this over the phone or via email on

We may use your information for a number of different purposes, which may include:

  • When you make contact with the Rothesay Foundation to participate in a campaign that we are running
  • Where you have consented following participant of a campaign, we will use your contact information so you can participate in future campaigns
  • We may check the information we have collected about you against third party sources so we can ensure that the information we hold about you is up to date and accurate.
  • The data may be used to check for the purposes of prevention of fraud or other crime.
How long do we keep the data for?

Your information will be kept for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations, as well as best practice.

For example, we are legally required to hold some type of information to fulfil our statutory and regulatory obligations (e.g. fraud detection).

Further reasons we may retain personal information include:

  • For our auditing purposes
  • Evidence in defence of a legal claim
  • Ensuring you are suppressed from being contacted for future campaigns

If you would like to know more about how long we hold your personal data for please email us at

Lawful basis for processing

Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:

  • Specific Consent: to retain your data so that we can contact you for future campaigns. You can withdraw this consent at any time by emailing us at or phoning us on 01249 400352.
  • Legal Obligation: Where necessary so that we can comply with a legal or regulator obligation which we are subject to, for example the detection of fraud under The Fraud Act 2006.
  • Legitimate Interest: We consider our legitimate interests to be running Rothesay Foundation as a charitable organisation in pursuit of our aims and ideals. For example:
    • Checking your eligibility for a particular campaign
    • To be able to provide the benefits as part of a campaign
    • Conduct research to better understand our services and improve on future campaigns

When we legitimately process your personal information in these ways, it does not infringe on your individual rights.

Data sharing

We do use other companies to work on our behalf such as the call centre. These are under contract with us and the control of your data remains with Rothesay Foundation at all times.

We do not transfer your data outside of the UK.

We will not share data outside these companies without your agreement, unless we identify a risk to your wellbeing, or we are obliged to do so by law.

Your rights

As a data subject you have rights in respect of our processing of your personal data.

  • Your right of access - you have the right to ask us for copies of your personal information.
  • Your right to rectification - you have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - you have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - you have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing - you have the right to object to our processing your information if the legal basis is legitimate interests.
  • Your right to data portability - this only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under a contract, or in talks about entering into one, and the processing is automated.

You also have the right to lodge a complaint about our processing with a supervisory authority - in the UK that is the ICO whose details are here:

If you want to exercise any of these rights, please contact us at