Get in touch

Get in touch

If you do not know your previous scheme or insurer please complete the form below.

Notify us of a death

Please try to find the contact details for the team administering the policy using the search function above. If you cannot do so, please enter as many of the data items below as you can and ensure you include the following in the enquiry box below:

• Date of death
• Spouse's/civil partner's name (if applicable)
• The contact name and details of the person we should be contacting

Get in touch - scheme members

If you cannot find your pension scheme in the above search please complete this form.

Employers, pension trustees and their advisers

If you are interested in reducing risk for a pension scheme please contact:

Sammy Cooper-Smith (sammy.cooper-smith@rothesay.com)

or

Tom Seecharan (tom.seecharan@rothesay.com)

Switchboard: +44 (0)20 7770 5300

Alternatively you can complete the form below.

Investors

If you are a corporate investor please contact us by:

Email: investors@rothesay.com

Telephone: +44 (0)20 7770 5300

Calls will be charged at your normal provider's rate

You can also contact us by completing the form below.

Journalists

Our media contacts are:

• Rothesay: Anthony Marlowe, Head of Communications & Public Affairs
  +44 (0)7912 550184 or anthony.marlowe@rothesay.com
• Temple Bar Advisory: Alex Child-Villiers +44 (0)7795 425580, Will Barker +44 (0)7827 960151 or
  Sam Livingstone +44 (0)7769 655437 or rothesay@templebaradvisory.com

Alternatively , you can complete the form below.

Leaseholders

If you are a leaseholder please contact us by:

Email: loan-agent@rothesay.com

Telephone: +44 (0)20 7770 5300

Calls will be charged at your normal provider's rate

You can also contact us by completing the form below.

LT Mortgage Financing Limited enquiries

LT Mortgage Financing Limited is a wholly owned subsidiary of Rothesay Life Plc ("Rothesay").

Frequently asked questions

Can you provide me with information about my equity release mortgage?

We do not directly manage or administer equity release mortgages. Please contact your mortgage provider for further information about your mortgage.

LT Mortgage Financing Limited hold a restriction or charge on a property. How will this be lifted?

You may see a restriction in favour of LT Mortgage Financing Limited on the HM Land Registry Register of Title, this pertains to a lifetime mortgage between the customer, as detailed as proprietor in section A, and the mortgage lender, as detailed as the Registered Charge Holder in section C.

Upon full redemption of the mortgage the Registered Charge Holder will arrange, on our behalf, for the restriction in favour of LT Mortgage Financing Limited to be lifted at the Land Registry. Additional written confirmation from LT Mortgage Financing Limited should not be a requirement for HM Land Registry.

How do I obtain confirmation on the outstanding loan balance for an equity release mortgage?

The mortgage lender is detailed as the Registered Charge Holder in section C on the HM Land Registry Register of Title. Please contact the mortgage lender for a copy of the redemption statement.

Contact details

If you have any further queries for LT Mortgage Financing Limited please contact us by:

Email: enquiries@ltmortgagefinancing.com

Telephone: +44 (0)20 7770 5300

You can also contact us by completing the form below.

Other enquiries

If your enquiry is in connection with an individual pension policy, or a scheme member's pension, please use the contact details or form in the above sections for policyholders, their dependants and representatives or scheme members .

For enquiries that do not fall under any of the other sections on the Contact page, there are a number of ways for you to contact us (see below).

By telephone: +44 (0)20 7770 5300

Calls will be charged at your normal provider's rate

By email: rothesayenquiries@rothesay.com

By post: Rothesay, The Post Building, 100 Museum Street, London WC1A 1PB

By completing the form below.